Pre-payment Clerk
in the Finance Division
in the Finance Division
EFIN: FD 0142 DATE 29/06/2016
Applications are invited from suitably qualified Lesotho Nationals for the above-mentioned position. The incumbent will be responsible to the Prepayment Supervisor. The position is in Maseru, LEC Headquarters.
QUALIFICATIONS
• Diploma in Business Studies or relevant Commercial Diploma
• Diploma in Business Studies or relevant Commercial Diploma
EXPERIENCE & OTHER REQUIREMENTS
• Preferably 2 years relevant experience.
• Computer literacy is a critical requirement of the position.
• Preferably 2 years relevant experience.
• Computer literacy is a critical requirement of the position.
Personal attributes:
• Excellent interpersonal and people skills.
• Methodical and disciplined approach to work.
• Customer Care Orientated
• Good reporting skills.
• Excellent interpersonal and people skills.
• Methodical and disciplined approach to work.
• Customer Care Orientated
• Good reporting skills.
KEY PERFORMANCE AREAS
The incumbent will be responsible for performing the following:
• Captures customer information in the Suprima system.
• Issues staff units within the set parameters.
• Processes refunds and maintains refunds record.
• Attends customer queries and general vending queries.
• Supports other internal operators e.g. Cashiers, Districts offices and Metering department concerning the registration of meters.
• Trains and provides assistance to LEC external partners (REU).
• Issues maintenance tokens to facilitate temper resets, clear credit codes etc.
• Prepares & compiles reports.
• Captures customer information in the Suprima system.
• Issues staff units within the set parameters.
• Processes refunds and maintains refunds record.
• Attends customer queries and general vending queries.
• Supports other internal operators e.g. Cashiers, Districts offices and Metering department concerning the registration of meters.
• Trains and provides assistance to LEC external partners (REU).
• Issues maintenance tokens to facilitate temper resets, clear credit codes etc.
• Prepares & compiles reports.
Interested candidates must submit their applications, CVs and certified copies of their certificates and transcripts to the Human Resources Manager, P O Box 423, Maseru 100, or hand deliver at the Registry, LEC Head Office on or before 15th July 2016 at 12:30 hrs. References should be made to EFIN: FD 0142 on all applications.
