RECRUITMENT AT LAND ADMINISTRATION AUTHORITY

The Authority is now seeking applications from qualified, competent and highly motivated people to fill the vacant position attainable in Maseru. The position requires good spoken and written Sesotho and English. A competitive and market-related remuneration package including non-contributory benefits is offered. A brief description of the position is provided below.

1. Customer Services Assistant – Maseru
Purpose: The officer has responsibility for assisting Customer Services staff and customers by providing technical and administrative support and information. Key Result Areas: Timely and efficient response to requests of staff and customers for retrieval of documents and information, providing courteous and correct information to customers both face-to-face and by telephone; accurate and secure record filing; effective communication with other Customer Services staff and customers and adherence to procedures and instructions

Qualifications and Experience: Must have passed COSC or LGCSE and a Certificate in Customer Services or an appropriate discipline preferably related to land or property
Certificate in Customer Services or an appropriate discipline preferably related to land or property. Knowledge, Skills and Competencies: Basic customer communication and service principles; knowledge of office administration procedures; basic computer skills and ability to follow instructions.

Submission of Applications
All applications must include a fully completed application form, a detailed CV with the names and contact details for three referees, and a covering letter. Application forms may be obtained at the address below or downloaded from the Authority’s website www.laa.org.ls.

Requests for further information and completed application forms may be emailed to jobs@laa.org.ls, hand delivered to LAA Building (next to Radio Lesotho), Lerotholi Road, Maseru, or posted to P.O. Box 11856, Maseru 100, for the attention of The Director Operations, Land Administration Authority. Envelopes containing the application, or email subject line, should clearly state the position applied for.

Applications must be received on or before Friday, 2nd December 2016. All shortlisted applicants will be informed as to the status of their applications (please provide an email address for this purpose). Applicants who do not hear from the Authority by 23rd December 2016 may assume that their applications have not been successful.