Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Airport Services Supervisor, you will be responsible for supervising and controlling flight-handling activities such as flight editing, check-in, transfer, and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time departure of flights. You will also deputise for the Airport Services Duty Officer and/or Airport Representative.
Specific accountabilities include:
Act as a Station Coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
Ensure progress towards on-time flight closure and passenger boarding and supervise airport team in achieving on-time performance.
Facilitate the Ramp Handling activities in liaison with GHA, caterers, fuels, maintenance, cargo and crew to expedite departure.
Utilise maximum resources by planning efficient duty allocation for customer service agents – ensuring efficient use of manpower during duty periods.
About You:
To be successful in this role, you will need a relevant diploma or associate degree combined with four years of experience with an airline or ground handling agent as ground staff. You will need to have experience with passenger handling and ground operations. Completion of a recognised IATA or Airline Certificate is highly desirable. You will need a good understanding of condition of carriage, international civil aviation safety and security procedures in accordance with OCAI and IATA and local authorities.
Note: you will be required to attach the following:
1. Resume / CV
Airport Services Supervisor | Qatar Airways | Cape Town
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Airport Services Supervisor, you will be responsible for supervising and controlling flight-handling activities such as flight editing, check-in, transfer, and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time departure of flights. You will also deputise for the Airport Services Duty Officer and/or Airport Representative.
Specific accountabilities include:
Act as a Station Coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
Ensure progress towards on-time flight closure and passenger boarding and supervise airport team in achieving on-time performance.
Facilitate the Ramp Handling activities in liaison with GHA, caterers, fuels, maintenance, cargo and crew to expedite departure.
Utilise maximum resources by planning efficient duty allocation for customer service agents – ensuring efficient use of manpower during duty periods.
About You:
To be successful in this role, you will need a relevant diploma or associate degree combined with four years of experience with an airline or ground handling agent as ground staff. You will need to have experience with passenger handling and ground operations. Completion of a recognised IATA or Airline Certificate is highly desirable. You will need a good understanding of condition of carriage, international civil aviation safety and security procedures in accordance with OCAI and IATA and local authorities.
Note: you will be required to attach the following:
1. Resume / CV
Airport Services Supervisor | Qatar Airways | Cape Town
