Exciting career opportunities exist within FNB Lesotho for suitable Basotho candidate to fill the following positions: Branch Manager in Maseru, Teya-teyaneng & Mokhotlong, reporting to Points of Presence. Applications are invited from Basotho who are interested in and qualify for these positions. Application letters accompanied by a detailed curriculum vitae and names and contact details of three referees must be sent to: The Head of Human Resource, Corner Kingsway and Parliament Road, or email to: careers@fnb.co.za closing date for Application is 30th April 2016.
JOB PURPOSE
To direct and manage the Branch’s resources, in line with the Bank’s short and long term plan, policies and values with a view to generating the highest return on capital employed, promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks.
Key Performance Areas
Develop and implement the strategy for their area of responsibility
Responsible for the overall planning and management of resources
Develop a Comprehensive sales and service excellence plan to meet
Track progress and performance of all direct reports
Implement and ensure service excellence standards
Continuously evaluate and develop skills in branch
Maintain operational excellence in Branch
Ensure the branch is managed within the approved budget
Ensure Branch profitability and increase in market share
Qualifications and Knowledge Experience
Relevant Bachelors Degree – Business Management or equivalent
Minimum of 3 years management experience in a similar role
Advantageous – Risk Management experience specifically pertaining to operational risk
Proficiency in Microsoft Office
Competencies and Skills
Good Leadership skills
Assertive
Quality Orientation
People oriented and team player – ability to deal with internal and external customers.
Communication skills
Analytical thinking
Coaching and mentorship
Self-starter
Dynamic
Networking
Conflict management
JOB PURPOSE
To direct and manage the Branch’s resources, in line with the Bank’s short and long term plan, policies and values with a view to generating the highest return on capital employed, promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks.
Key Performance Areas
Develop and implement the strategy for their area of responsibility
Responsible for the overall planning and management of resources
Develop a Comprehensive sales and service excellence plan to meet
Track progress and performance of all direct reports
Implement and ensure service excellence standards
Continuously evaluate and develop skills in branch
Maintain operational excellence in Branch
Ensure the branch is managed within the approved budget
Ensure Branch profitability and increase in market share
Qualifications and Knowledge Experience
Relevant Bachelors Degree – Business Management or equivalent
Minimum of 3 years management experience in a similar role
Advantageous – Risk Management experience specifically pertaining to operational risk
Proficiency in Microsoft Office
Competencies and Skills
Good Leadership skills
Assertive
Quality Orientation
People oriented and team player – ability to deal with internal and external customers.
Communication skills
Analytical thinking
Coaching and mentorship
Self-starter
Dynamic
Networking
Conflict management
