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HUMAN RESOURCES OFFICER JOB AT AVANI LESOTHO & AVANI MASERU


EXTERNAL VACANCY ADVICE
AVANI Lesotho Hotel & Casino
HUMAN RESOURCES OFFICER
AVANI LESOTHO & AVANI MASERU
Main Purpose of the Job:
Reporting to the Human Resources Manager, the incumbent shall be responsible to serve the needs of the business, our guests and our colleagues by supporting the Human Resources strategy of the hotel and effectively managing the operational requirements of the hotel.
Education, experience and competencies required:
Bachelor’s Degree/B-Tech in Human Resources Management
Extensive knowledge of all relevant Labour legislation &
Employee Relations Management is highly required
Knowledge of Microsoft Office is a requirement
Excellent interpersonal skills
Assertive & ability to work with all levels of staff
Strong work ethics and time management is required
Ability to work under pressure is a requirement
Customer Service Orientated is essential
Attention to detail & Initiative are essential
Key Responsibility Areas:
To ensure that Avani HR operational policies and processes are adhered to and continually improved.
To assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline, and administration.
To coordinate all matters of work permits and visas.
Implement corporate policies and procedures on compensation and benefits.
Implement employee incentive bonus schemes.
Assist in communication of key messages to all staff.
Promote employee communication activities and channels, to encourage and enable feedback from staff .
Maintain a positive relationship with staff representatives and ensure any employee grievances are monitored and resolved.
Coordinate all matters of staff accommodation, facilities, and transport.
Working with Others:
A genuine interest in the welfare of all hotel employees is the first and most critical requirement for this role.
Maintain the trust of the staff, and are regarded as fair, reasonable, approachable, and honest.
Be passionate about improving staff welfare and guest satisfaction.
Be focused on achieving results and continual improvement.
Always try to anticipate and exceed the needs of customers and colleagues
Use own initiative and good judgement to solve problems in a calm and efficient way
Enjoy working with others to achieve common goals.
Volunteer as required to ensure the success of the team
Act with personal professionalism and integrity at all times
Taking Responsibility:
Conduct business honestly and fairly.
They keep sensitive information confidential.
Prioritize workload effectively and be organized and structured at work
Manage time and pay attention to detail.
Know your jobs, and are able to work without close supervision.
Display a positive attitude, even under pressure.
Personally check your work to ensure its accuracy.
Delivering Results:
Be committed to meeting and exceeding all performance standards
Constantly look to develop your own professional skills and abilities
Perform job tasks in line with established policies and procedures
Always try to provide a top-quality experience to all our guests.
THE CLOSING DATE FOR APPLICATIONS IS
23 OCTOBER 2015
If you are interested in applying and you are confident that you qualify in terms of the information set out in this advertisement, please send application together with a detailed CV to:
Human Resources Department
Tel: +266 22243831
Fax: +266 22264518
e-mail: itumeleng.thato@suninternational.com
Only shortlisted candidates will be contacted

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