Job Purpose
To grow and retain a portfolio of high value commercial relationships by performing a proactive, mobile, value adding financial partnership role, ensuring that close personal attention is given to provide a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.Key Responsibilities/Accountabilities
- Ensure that customer loyalty is obtained and monitored
- Assist customers by proactively making contact and suggesting suitable products/services
- Build new and maintain existing personal professional relationships with the right customers
- Facilitate total financial solution offers to customers by introducing internal expertise
- Ensure that correct customers are acquired and retained
- Design tactics and manage processes to ensure that sales targets are met
- Optimise customer value by appropriate cross-selling
- Ensure that correct pricing is applied and cost recovered
- Monitor and manage risk profile of portfolio relations
Preferred Qualification and Experience
- Business Related Degree /advanced Credit Diploma
- 7 years banking experience two of which should have been in a supervisory position
Knowledge/Technical Skills/Expertise
- Knowledge of Branch/OPC procedures/processes
- Knowledge of lending and credit risk, securities, and management principles
- Broad product knowledge, inclusive of core and ancillary products
- Knowledge of human resources management
- Computer literate
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