Network Engineer
Purpose:
• To perform operations and maintenance of IP network uptime and service assurance within set key performance indicators.
Major Tasks
• Supports new product launches/upgrades/downgrades by implementing work orders or change requests with minimum negative impact on service delivery
• Provides and maintains accurate updates to the inventory and configuration databases of the network elements
• Assesses service and network impact and dependencies for ALL change requests
• Tests new equipment/service performance
• Schedules, initiate, monitors and analyses preventives maintenance activities for the IP Network
• Provides 2nd level support for Commercial Technical Support by resolving escalated faults according to SLA’s.
• Creates, follows up and ensures closure for faults escalated to vendors
• Create and updates knowledgebase of known/recurrent network faults
• Explores on new technological developments in the telecoms industry and recommends how to improve own network
• Analyses and investigates core network performance (e.g. congestion) and provides solutions/RFC where necessary
• Assesses service and network impact and dependencies for ALL change requests
• Produces outage, incident, root cause and core network performance reports
• Carries out software rollout support( upgrade, patches), hardware and software consistency checks
• Engage vendors customers (internal and external) and other operators on network related issues according to SLA.
• Complies with the company SHE policy
• Participates and provide inputs for updating of policies and procedures.
• Adheres to the provisions of the network elements/nodes/sites access in line with Security Policy.
Qualification, Experience & Personal Attributes:
• Engineering Degree in Computer System and Networking, or any equivalent. 2 years relevant experience in IP networks. Driver’s license is a requirements
Systems Support Engineer
Purpose:
• Development, operation and maintenance of all It service, systems and infrastructure in order to fully satisfy the business strategy and objective.
Major Tasks
• Installs and configures domain services.
• Receives system access forms from service desk and creates and updates account status as appropriate
• Installs and configures mail services.
• Creates user email accounts.
• Administers system accounts and groups.
• Monitors and maintains mail and domain services availability.
• Monitors system usage, availability and throughput.
• Performs fine-tuning of the servers and operating system for optimum performance.
• Configures, Monitors and maintains the backup system in liaison with the Security Administrator.
• Implements anti-virus security on all servers in liaison with the Security administrator.
• Receives and implements network compliance from the Manager.
• Installs and configures hardware and system software.
• Performs systems performance management.
• Performs hardware and systems maintenance
• Participates in the establishment and monitoring of the disaster recovery infrastructure.
• Participates in the business continuity plan testing.
• Research on configuration, deployment and monitoring of hardware and system software.
Performance Contract
Successful candidates shall sign an annual performance delivery contract: the results thereof shall form basis of continued existence of substantive contract.
Interested applicants should submit their consolidated curriculum vitae not exceeding a maximum of five pages to Human Resource Econet Telecom Lesotho, P.O. Box 1037, Maseru 100 or email to humanresources@etl.co.ls on or before 31 March, 2017.
Candidates who have not been contacted by 13th April, 2017, should consider their applications not successful
• Receives system access forms from service desk and creates and updates account status as appropriate
• Installs and configures mail services.
• Creates user email accounts.
• Administers system accounts and groups.
• Monitors and maintains mail and domain services availability.
• Monitors system usage, availability and throughput.
• Performs fine-tuning of the servers and operating system for optimum performance.
• Configures, Monitors and maintains the backup system in liaison with the Security Administrator.
• Implements anti-virus security on all servers in liaison with the Security administrator.
• Receives and implements network compliance from the Manager.
• Installs and configures hardware and system software.
• Performs systems performance management.
• Performs hardware and systems maintenance
• Participates in the establishment and monitoring of the disaster recovery infrastructure.
• Participates in the business continuity plan testing.
• Research on configuration, deployment and monitoring of hardware and system software.
Performance Contract
Successful candidates shall sign an annual performance delivery contract: the results thereof shall form basis of continued existence of substantive contract.
Interested applicants should submit their consolidated curriculum vitae not exceeding a maximum of five pages to Human Resource Econet Telecom Lesotho, P.O. Box 1037, Maseru 100 or email to humanresources@etl.co.ls on or before 31 March, 2017.
Candidates who have not been contacted by 13th April, 2017, should consider their applications not successful
