Sandvik seeks:
Load & Haul Master
The role
Responsible for providing quality technical support and for developing the technical competencies of internal and external customers
Main Responsibilities:
- Provide technical support to end users, operators, and service personnel in cases of complex technical issues.
- Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operation.
- Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
- Review spare parts recommendations with Parts BLM organization
- Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
- Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
- Assist PSM with field-testing and trials of new products and updated components to ensure proper and safe operation.
- Perform equipment demonstrations in a safe manner.
- Provide on-site technical assistance to resolve issues.
Your profile
- Must have at least 10 years' experience with the product
- An appropriate N6 diploma or higher qualification.
- Valid drivers license
- Certified Medically fit to work underground
- Certificate in Business management will be an advantage
- This position will require extensive travelling
- This position will require the successful incumbent to provide afterhours support (telephonic and on-site).
Location
Jet Park
Who may apply
All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.
How to apply
How to apply
To apply, please click on the 'Apply Now' button, or access the Sandvik website www.sandvik.com/Career.
If you have any further queries, please contact us on 0800 331 331.
Applications close: 30 January 2015
Job Reference No.335973
Recruiter: Lindi Nhlapo
Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population
Deadline: 30 Jan 2015
Job ID: 335973
