Sandvik seeks:
Drill Master
The role
Responsible for providing quality technical support and for developing the technical competencies of internal and external customers.
Main Responsibilities:
- Provide technical support to end users, operators, and service personnel.
- Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operation.
- Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
- Review spare parts recommendations with Parts BLM organization
- Submit Strategic Stock Requests
- Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
- Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
- Assist PSM with field-testing and trials of new products and updated components to ensure proper and safe operation.
- Perform equipment demonstrations in a safe manner.
- Provide on-site technical assistance to resolve issues.
Your profile:
- Must have at least 10 years' experience with the product.
- An appropriate N6 diploma or higher qualification
- Valid driver's license
- Certified Medically fit to work underground
Other Information:
- This position will require extensive travelling.
- This position will require the successful incumbent to provide afterhours support (telephonic and on-site).
Location:
Jet Park
Who may apply:
All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.
How to apply
To apply, please click on the 'Apply Now' button, or access the Sandvik website www.sandvik.com/Career.
If you have any further queries, please contact us on 0800 331 331.
Applications close: 13 February 2015
Job Reference No.335972
Recruiter: Lindi Nhlapo
Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population
Deadline: 13 Feb 2015
Job ID: 335972
