RELATIONSHIP MANAGER -SMALL BUSINESS SERVICES
TO REPORT TO: Head of Retail & Distribution
PURPOSE OF THE JOB: To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve the Bank’s strategy.
REQUIRED OUTPUTS: Deliver banking solutions that meet client needs through understanding of client’s business and needs through relationship management
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Complete tasks through planning and reviewing against set targets
• Manage resources (time, processes and support teams) to optimize value against client expectations
• Comply with risk standards, policies and procedures as required by compliance framework
• Improve results by tracking and analysing financial reports against agreed measures.
QUALIFICATIONS Essential: Any relevant financial Diploma.
QUALIFICATIONS ••• Preferred: Degree in Business or Finance related.
EXPERIENCE: 2-3 years’ experience in a relationship management preferably in a banking environment.
COMPETENCIES ••• Technical: MS Office – advanced
• Business writing – advanced
• Relevant regulatory knowledge – intermediate
• Industry trends – intermediate
• Business Acumen 2 intermediate
• Banking knowledge – intermediate
• Research methodology -intermediate
• Principles of financial management — intermediate
• Principles of project management -Intermediate
• Business principles -intermediate
• Business terms and definitions – intermediate
• Communication Strategies – intermediate
• Data analysis – intermediate
• Decision-making process – intermediate
• Governance, Risk and Controls – intermediate.
COMPETENCIES – Behavioral: Sales Disposition • Managing Work • Sustaining Customer Satisfaction • Building Trusting Relationships • Energy • Communication.
SEND YOUR APPLICATIONS ON OR BEFORE 01 DECEMBER 2017 TO: Head of Human Resources, Nedbank Lesotho P.O. Box 1001, Maseru 100
Email: jobsonoffer@nedbank.co.ls
DISCLAIMER: Interested candidates should submit their applications together with their CVs & certified copies of their certificates, ID or passport • Applications received after the closing date will not be considered • Only short-listed candidates will be contacted.
