Graduate Trainee Wanted at Standard Bank Lesotho 2017

Job Purpose
To provide an efficient and a technically proficient administrative and support function to the Business Banking Suite.
To support Head Business Banking with operational effectiveness of the Suite
To take responsibility for high risk routine compliance, physical security of premises and bank assets, maintenance of premises & physical infrastructure, relationships with vendors and business partners, as well as cost management.

Key Responsibilities/Accountabilities
Focuses on tactical initiatives within the business unit to contain costs within agreed budgets to influence a continual improvement in the cost/revenue ratio and thereby sustain long-term profit growth
Monitors expenditure and recoveries against budget with emphasis on the containment of controllable costs, and explore opportunities for cost savings
Influences a reduction in controllable costs through involvement in the preparation and compilation of budgets with regard to capital expenditure, operating income and expenditure
Extracts expenditure reports from the shared drive to vet expenses that are processed through the General Ledger via Financial Shared Services Unit, and highlights anomalies.
Extracts recovery reports from the shared drive to ensure that recoveries in respect of private telephone calls, parking and utilisation of boardroom facilities are done.
Ensures that fees are recovered from customers for all items not covered by the monthly management fee.
Ensures overall operational readiness and efficiency of the Suite.
Ensures that premises are maintained in terms of housekeeping & general upkeep.
Reports incidents when necessary (carpets, wallpaper, lighting, roof leaks, etc.) and ensures that these are attended to.
Logs incidents for non-functioning equipment (fax, photocopier, etc.) via OPS Connect and ensures that these are attended to.
Systems Support & Branch Delivery System (BDS) champion – overall responsibility for system problems including hardware problems and
Escalates incidents via Systems Support Centre.
Controls and allocates laptops and ensure that Letters of Undertaking applicable to the allocation and usage of laptops are signed and controlled.
Responsible for the administration of profiles for Transactional Bankers.
Responsible for access cards, control of strong room / safes as well as alarm administration.
Accountable for shared drive and controls of shared drives.
Arranges for the physical infrastructure (desk, chair, computer, telephone, etc.) for newly appointed staff to operate
Applies for various application licenses for newly appointed staff (for e.g. E-mail, MS Office, Internet,)
Arranges for newly appointed staff to have access to the various system applications
Submits manual Staff Expense Claims authorized by Line Managers to Finance for processing.
Ensures that recoveries are done from staff for private telephone calls and parking, and from customers for fees not covered by the monthly management fee.
Co-ordinates leads for new business for the Suite.
Ensures that sufficient refreshments and consumables are ordered.
Maintains the Fixed Assets inventory, completes move sheets for relocation of items, ensures new equipment received is recorded, and obsolete equipment removed is deleted.
Updates the Distribution List on the Global Address Book/List
Controls and updates internal telephone lists.
Co-ordinates the booking of boardrooms and facilities, and invitations to clients for events.
Co-ordinates arrangements for functions set up the facilities required and recover payment for facilities.
Ensures that stationery including welcome packs, promotional items and business cards are ordered and distributed.
Maintains relationships with external vendors and business partners
Assists with the collation of information required for change initiatives and projects.
Visits sites under control of the Suite (in need and where applicable).
Maintains information on Security and access control system (SACS) for the relevant branch as per laid down procedure
Preferred Qualification and Experience
Relevant business qualification, e.g. B.Comm Accounting, General Accountant or higher
At least 3 years Personal & Business Banking experience in the Service and Support area People management experience
Knowledge/Technical Skills/Expertise
Sound knowledge of bank’s laid-down policies and procedures relating to all areas under control.
Computer literate.
Knowledge of risk management principles and practices
Computer literacy  – BDS and Microsoft Office
Understanding and support of the bank’s multi-channel environment

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