Healthcare IT Commercial Leader

Job Number	2213142
Business	GE Healthcare
Business Segment	Healthcare Eastern & African Growth Markets
About Us	As a division of GE Healthcare, GE Healthcare IT is uniquely positioned to deliver integrated care solutions —and we are investing $2 billion in software to create and enable technology that improves the way healthcare is delivered to patients globally. GE can fuse its 130 year track record of revolutionizing healthcare with tomorrow’s technology to stay ahead of constantly evolving healthcare needs. We are one of the only global companies with a broad portfolio of medical devices, software, services, consulting, integration and financing capabilities that can be applied across new integrated care delivery models. Our vision is to deliver the next generation of IT performance breakthroughs for health systems caregivers and the patients they serve. Both patients and providers need more consistent, higher quality outcomes, and GE Healthcare IT is helping drive this transformation across the industry. We deliver the tools and solutions to help drive better outcomes. By accelerating workflows, streamlining processes, and improving analytics capabilities, we liberate and create new value from the data captured by software and technology—giving our customers the tools they need to help drive better outcomes and giving patients a more informed and proactive healthcare experience. Our mission is to be the market leader in integrated care solutions.
Posted Position Title	Healthcare IT Commercial Leader
Career Level	Experienced
Function	Sales
Function Segment	Sales Management
Location(s) Where Opening Is Available	South Africa
City	Johannesburg, Midrand
Postal Code	01685
Relocation Expenses	No
Role Summary/Purpose	We may not have a specific job for you today, but are interested in your expertise for tomorrow. We’re looking for experienced people, and we offer opportunities in South Africa in Healthcare. As actual openings become available, you may be contacted to discuss a potential opportunity.
Essential Responsibilities	Responsible for driving HCIT (Healthcare Information Technology) sales and profitable growth by identifying market-centric business development activity, creating new revenue channels, establishing key market promoters and facilitating achievement of targeted opportunities. Manage and develop the channel partnerships and team to drive the HCIT product portfolio in South Africa. • Develop orders, revenue and margin objectives for channel partners and his / her direct reports and manage commercial and customer sales activities to achieve Operating Plan in his / her region • Drive analysis of competition and market activities in the region and effectively utilize key industry information and market intelligence to gain competitive advantage and grow share • Actively participate on defining Product, Marketing and Go To Market strategies including building external partnerships to expand market to grow • Leverage Turnkey and radiology sales team of Africa to create competitive advantage for One GEHC to wins with focus on big deals and new hospital infrastructure projects. • Take ownership of customer satisfaction opportunities and drive loyalty strategies to grow NPS and revenue. • Build long-term relationship with key growth customers and provide leadership and direction in strategic customers interface. • Build a collaborative environment, which values focus, accountability for results and teamwork to the overall benefit of customers. • Ensure knowledge of and compliance with company integrity policies and an effective Quality System; drive and cascade Africa commercial and compliance priorities within his / her region. • Responsible for the execution of well prepared presentations and demonstrations to meet the sales needs of customers and prospects • Work with Sales Leadership to drive sales and orders growth and ensure all department goals and objectives are met • Support of all Operating Mechanisms and sales process including the IITS sales process, performance reporting, the GE business planning process, Growth Playbook, and GE employee development process, Session C. Quality Specific Goals: • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position • Complete all planned Quality & Compliance training within the defined deadlines • Identify and report any quality or compliance concerns and take immediate corrective action as required • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken. • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs. • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Qualifications/Requirements	• Bachelor’s Degree • Proven success and minimum 10 years of experience in commercial and business operations management in Healthcare or IT environment • Experience interfacing with both internal team members and external customers as a part of a solution-based sales process • Strong leadership skills and experienced in all aspects of people mgt (coaching, tem building, development, etc) • Solid negotiation and problem solving and conflict management skills • Executive selling, strategic selling tools and process • Language skills - fluent English and second language preferred (Arabic, Turkish, French) • Willingness and ability to travel as needed Preference will be given to EE candidates.
Desired Characteristics	• Knowledge of Healthcare IT market and public sector needs • Successful track record in winning public deals and opportunities • Prior experience working for a large company in a matrix environment • Strong communication skills to synthesize complex issues and communicate into simple messages • Demonstrated ability to energize, develop, and build rapport at all levels within an organization • Knowledge of GEHCIITS software solutions • Ability to relate to individuals and provide mentoring / coaching to staff • Excellent verbal and written communication skills • Demonstrated operational excellence • Able to present in front of large groups, deal with ambiguity and demonstrate composure in stressful situations where competing priorities must be managed

Healthcare IT Commercial Leader