Sandvik seeks:
Component Specialist
The role
The purpose of the job is to be:
- Responsible for providing quality technical support and for developing the technical competencies of internal and external customer, related to all major components on Sandvik Assets except for Drifters and Engines.
Main Responsibilities:
- Provide technical support to end users, operators, and service personnel.
- Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operation.
- Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
- Review spare parts recommendations with Parts BLM organization
- Submit strategic stock requests.
- Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM.
- Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
- Support for project division.
- Root cause failure anaysis.
- Customisation and Improvements to service job plans
- Perform equipment demonstrations in a safe manner.
- Provide on-site technical assistance to resolve issues
- Ensure continous Improvement with regard to perfomance of Components at Assest Agreements.
Your profile:
- Matric
- Must have experience with Operational, Maintenance and Engineering aspects of Transmissions, Torque Convertors, Axles and Hydraulic Components on Sandvik Mining Assets.
- An appropriate N6 diploma or higher qualification
- Driver's Licence
- Certified Medically fit to work underground.
Required Competencies:
- Core application systems
- Computer Literacy
- Engineering Drawings
- Knowledge of Product Line
- Effective Communication
- Customer Interaction
- Employee Health and Safety
- Project Management
- End User Training
- Root cause failure analysis.
Other Information:
- This position will require extensive travelling.
- This position will require the successful incumbent to provide afterhours support (telephonic and on-site).
Who may apply
All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.
How to apply:
To apply, please click on the ‘Apply Now’ button, or access the Sandvik websitewww.sandvik.com/Career.
If you have any further queries, please contact us on 0800 331 331.
Applications close: 08 March 2016
Job Reference No. 342905
Recruiter: Lindi Nhlapo
Sandvik is committed to representivity in the composition of its employees and the creation of job opportunities across all sectors of the South African population
Deadline: 8 Mar
Job-ID: 342905
Job-ID: 342905
