The National Development Plan (NDP) 2030 is a compass pointing South Africa in a new direction where poverty is eliminated and inequality is reduced by 2030.
This desired destination can be reached by enhancing the capacity of the State, and the Department of Home Affairs is committed to delivering on this goal.
Vacancies in the Department
The Department of Home Affairs is revamping its First Line Contact Centre in the Institutional Planning and Support Branch and the following vacancies are available at Head Office, Pretoria:
Salary Level 12: An all-inclusive package of R674 979 per annum, in addition, a range of competitive benefits are offered:
• Deputy Director: Customer Services Centre
(Contact Centre Quality Assurance) (1 Position)
Ref. No. HRMC 99/15/1
• Deputy Director: Customer Services Centre
(Contact Centre Operations) (1 Position)
Ref. No. HRMC 99/15/2
Salary Level 10: A basic salary of R361 659 per annum, in addition, a range of competitive benefits are offered:
• Assistant Director: Customer Services Centre
(Contact Centre Operations) (1 Position)
Ref. No. HRMC 99/15/3
• Assistant Director: Customer Services Centre
(Contact Centre Quality Manager) (1 Position)
Ref. No. HRMC 99/15/4
Salary Level 8: A basic salary of R243 747 per annum, in addition, a range of competitive benefits are offered:
• Case Resolution Officer
(Contact Centre Team Leader) (5 Positions)
Ref. No. HRMC 99/15/5
• Senior Admin Officer (1 Position)
Ref. No. HRMC 99/15/6
Salary Level 6: A basic salary of R158 985 per annum, in addition, a range of competitive benefits are offered:
• Case Resolution Clerk
(Contact Centre Consultants) (60 Positions)
Ref. No. HRMC 99/15/7
For full job specifications, terms and conditions and application instructions, please visit our website at www.dha.gov.za
Closing date: 30 November 2015
