JOB TITLE SYSTEMS SUPPORT OFFICER
GRADE: G
RESPONSIBLE TO : SYSTEMS MANAGER
JOB SUMMARY
The candidate will support and maintain ministerial hardware and software. He / she will be responsible for effective functioning of local area network, hardware and software
configurations of all ICT equipment within the Ministry.
MAIN DUTIES
1. FILE AND INTERNET SERVER ADMINISTRATION
• Create user accounts and profiles
• Active directory administration and maintenance
• Administration of email server
INSTALLATION AND CONFIGURATION OF HARDWARE AND SOFTWARE
• Identify software and hardware requirement within the ministry.
• Draw up specifications for required software and hardware.
• Install newly acquired software and hardware.
• Keep inventory of software and hardware.
• Liaise with manufacturer for repairs that need special attention
IMPLEMENTS NETWORK SECURITY MEASURES
1 Maintains and support firewalls, intrusion detection systems , router, hub and
switches.
• Protect staff emails
• Protect the Ministerial webs te
• Perform antivirus updates at all times
• Perform network backup according to the set standards
LIASES WITH VENDORS ON NETWORK RELATED ISSUES
• Manage software licenses
• Manage implementation of network resources
• Maintain professional relationship with vendors
KNOWLEDGE AND SKILLS
1. Education and Training
Masters in Computer Science or related field
OR
A degree in Computer Science or related field with at least 2 years working experience in ICT
Required knowledge
• SQL Server or Oracle
• Sound knowledge of TCP / IP networking
• Sound knowledge of Win Server
• Soft knowledge of web design
Personal Attributes
• Good communication skills
• Strong problem solving and analytical skills
• Good interpersonal skills
• Ability to work under pressure and extra hours
Applications on G.P.104 for serving officers and G.P. 103 for job seekers together with
certified copies of certificates, transcripts and references should be addressed to:
The Principal Secretary
Ministry of Trade & Industry
P.O. Box 747
Maseru 100
NOT LATER THAN 10th November, 2017
