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Product Engineer: End-Point Management, Johannesburg

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for an experienced Product Engineer  to join our dedicated team at our Johannesburg offices. Standard Bank is a leading African banking group focused on emerging markets globally.  It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Job Purpose

The Product Engineer is responsible for the execution of one or more Product or Service strategies. This role will execute Product Strategies as per the lifecycle processes and translate LoB requirements, and demand, into Product Strategies.

Key Responsibilities/Accountabilities

 Product Development:
•Responsible to execute the strategy for one or more Products or Service including the development and maintenance of the “buy, hold, sell” status of each
•Execute the Product Strategies as per the lifecycle processes
•Execute the technology Products & Services designs and specifications 
•Research, evaluate and build efforts in support of product strategies
•Translate cross LoB requirements and demand into product strategies 
•Ensure capacity instrumentation is engineered into their products and that robust operational capacity processes are established by the relevant service delivery organisations supporting them. 
•Collaborate with other product engineers for supporting and dependent technologies  to ensure that products and services are engineered and fully tested to deliver complete and holistic services
•Develop and maintain technical designs, specification, deployment and operations guides in support of product strategies and in accordance with the iGSC defined solution development lifecycle
•Liaise with vendors to ensure that the best value is obtained from their skills and expertise and that configuration is optimal and meets firm standards.
•Deliver a maintenance plan for all products to ensure version and patch levels are maintained to defined standards 

 Service Development:
•Design services, ensuring they meet LoB requirements and make use of standard product components
•Work with all relevant service delivery organizations across the firm to ensure services are implementable and supportable. Develop robust procedures for deploying and operating services, leveraging efficiencies wherever possible.

 Product and Service Financials:
•Provide support to the Product Manager in establishing the elements that contribute to the total cost of services

Risk Management:
•Ensure all Products and Services are engineered with the necessary resiliency to meet LoB business continuity requirements

 Maintain LoB Relationships:
•    Work with LoB’s to understand and document current and future demand for technology products and services
•    Maintain ongoing relationships with key LoB contacts and Operations to measure LoB's satisfaction with products and services
•    Communicate product and service roadmap/strategies to LoB’s 

Vendor Relationships:
•    Manage vendor relationships and vendor selection for their products, in conjunction with the Vendor Management group
•    Identify industry/third party vendor directions and their impact to the domain

Preferred Qualification and Experience

•    A university degree preferable
•    Relevant industry certifications or qualifications, such as, TOGAF, Microsoft, Citrix, CISCO, Avaya, HP, Dell, VMWare 

Experience:
•    5-10 years technology experience, preferably within financial services with preferably some management experience
•    2 – 5 years people/project management experience is required.

Knowledge/Technical Skills/Expertise

•    Solid technical understanding of the products to be managed, gained through a technical support or engineering background
•    Strong understanding of the current state and strategic direction of their products
•    Ability to clearly translate technology detail into business language and vice versa
Product Engineer: End-Point Management, Johannesburg

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