Business Applications Specialist

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Position: Business Applications Specialist

Level: A level 3 position reporting to Applications Manager

Purpose:

• To perform user requirements assessment, systems analysis, systems design, development and maintenance of deployed applications.

Key Results Area & Activities:
1. Applications Development
1.1 Gathers and analyses user requirements and develops user requirements document.
1.2 Analyses user requirements and develops functional specifications document
1.3 Develops software development project plans, including scoping, scheduling, and implementation for approval by Applications Manager.
1.4 Designs applications based on prepared functions specifications
1.5 Develops applications from the approved designs
1.6 Performs application testing and checks compliance to functional specifications.
2. Applications Support
2.2 Troubleshoots systems problems and resolves them within service level agreement.
2.3 Liaises with systems vendors for systems problems not being resolved internally.
2.4 Supports external developers to integrate to ETL applications
2.5 Maintains Billing Systems integration platform to enable subscriber to access service.
3. End-User Training
4.1 Prepares training manuals/structure for new/existing systems/applications and submit to Applications Manager for checking and approval
4.2 Trains systems users in relation to approved training manual/structure

Qualifications and experience

• BSc in IT or equivalent
• 2-4 years experience in applications development preferably in telecom business
• Driver’s license is a requirement.

Personal Attributes

• Ability to be analytical and a problem solver
• Excellent Communication skills
• Excellent facilitation skills
• Innovative and Creative
• Ability to organize and motivate others, who in many cases may be in a more senior position
• Ability to work with all levels of management and across business units and departments

Performance Contract

Successful candidate shall sign an annual performance delivery contract, the results thereof shall form the basis of the continued existence of substantive contract.

Interested applicants should submit their consolidated curriculum vitae not exceeding a maximum of five pages to HOD-HR, Econet Telecom Lesotho, P.O. Box 1037, Maseru 100 or email to humanresources@etl.co.ls on or before 07th August, 2014.

Candidates who have not been contacted by 14th August, 2014, should consider their applications not successful