JOB TITLE : Rooms Division Manager
BUSINESS UNIT
DEPARTMENT
REPORTS TO:
MGC Properties- Mpilo Boutique Hotel
Rooms Division & Administration (Maseru)
Hotel General Manager
NO. OF POSITIONS : on e (1)
___________________________________________________________________________________________
BUSINESS UNIT
DEPARTMENT
REPORTS TO:
MGC Properties- Mpilo Boutique Hotel
Rooms Division & Administration (Maseru)
Hotel General Manager
NO. OF POSITIONS : on e (1)
___________________________________________________________________________________________
The above vacancy exists at MGC Properties – Mpilo Boutique Hotel (Maseru). Applications are invited from
suitable candidates for the above position.
KEY RESPONSIBILITIES:
• To direct and control reservations, reception information or transport/tours counter, telephone section, front
office cashier, airport representatives and porters department, i.e., entire front and back office operations and
manages housekeeping and laundry operations
• Ensure a required system for reservations is maintained
• Keep hotel’s standard of service quality towards guest satisfaction
• Responsible for rooms’ control and rate restrictions
• Ensure compliance with hotel procedures and standards
• Ensure good communication and cooperation between all sections of Rooms Division Department
• Prepare operating and capital budget and control expenses for front office department
• Ensure cleanliness and proper keeping of rooms and public areas
• In consultation with the Hotel General Manager, recruit and train staff of department
• Establish and maintain applicable preventative maintenance programs to protect the physical assets of the
hotel
• Supervise all staff in the department
KEY REQUIREMENTS
• Diploma/ Degree in Hotel Management from a reputable international school
• Minimum of 5 years in Rooms Division Management (Front Office/Housekeeping)
• International experience in Rooms Division Management in a 4 or 5 star business/boutique hotel
• Previous hotel pre-opening and opening experience required
• Knowledge of international hotel trends
• Good trainer and stable track record
• Excellent command of English Language (reading, writing and spoken)
• Good Computer skills with sufficient knowledge of Micros/Opera property management & POS systems
Closing Date: Friday, 7th August 2015
Reply Instructions:
• Application letters accompanied by CV’s, certified copies of academic certificates and transcripts, identification
and two most recent passed employer references are to be hand delivered to The Human Resources Manager,
Matekane Group of Companies Offices at MGC Park Corner Pope John Paul II Road & Mpilo Boulevard Maseru
or e-mailed to info@matekanegroup.co.ls bearing the Subject ‘ Rooms Division Manager Position’
• Applications received after the closing date will not be considered
• Only short-listed candidates will be responded to
• Selection interviews will be held at the date, time and place to be determined by MGC Properties
• Short listed candidates will be required to authenticate information provided in their application.
• If you have not received communication within 14 days from the closing date, kindly consider your application
unsuccessful
• MGC Properties reserves its right to do background screening on candidates applying for this position
suitable candidates for the above position.
KEY RESPONSIBILITIES:
• To direct and control reservations, reception information or transport/tours counter, telephone section, front
office cashier, airport representatives and porters department, i.e., entire front and back office operations and
manages housekeeping and laundry operations
• Ensure a required system for reservations is maintained
• Keep hotel’s standard of service quality towards guest satisfaction
• Responsible for rooms’ control and rate restrictions
• Ensure compliance with hotel procedures and standards
• Ensure good communication and cooperation between all sections of Rooms Division Department
• Prepare operating and capital budget and control expenses for front office department
• Ensure cleanliness and proper keeping of rooms and public areas
• In consultation with the Hotel General Manager, recruit and train staff of department
• Establish and maintain applicable preventative maintenance programs to protect the physical assets of the
hotel
• Supervise all staff in the department
KEY REQUIREMENTS
• Diploma/ Degree in Hotel Management from a reputable international school
• Minimum of 5 years in Rooms Division Management (Front Office/Housekeeping)
• International experience in Rooms Division Management in a 4 or 5 star business/boutique hotel
• Previous hotel pre-opening and opening experience required
• Knowledge of international hotel trends
• Good trainer and stable track record
• Excellent command of English Language (reading, writing and spoken)
• Good Computer skills with sufficient knowledge of Micros/Opera property management & POS systems
Closing Date: Friday, 7th August 2015
Reply Instructions:
• Application letters accompanied by CV’s, certified copies of academic certificates and transcripts, identification
and two most recent passed employer references are to be hand delivered to The Human Resources Manager,
Matekane Group of Companies Offices at MGC Park Corner Pope John Paul II Road & Mpilo Boulevard Maseru
or e-mailed to info@matekanegroup.co.ls bearing the Subject ‘ Rooms Division Manager Position’
• Applications received after the closing date will not be considered
• Only short-listed candidates will be responded to
• Selection interviews will be held at the date, time and place to be determined by MGC Properties
• Short listed candidates will be required to authenticate information provided in their application.
• If you have not received communication within 14 days from the closing date, kindly consider your application
unsuccessful
• MGC Properties reserves its right to do background screening on candidates applying for this position
