CHIEF OPERATIONS OFFICER at First National Bank of Lesotho Limited

First National Bank of Lesotho Limited (FNBL) a highly recognised financial services provider in Lesotho seeks to employ a proactive, innovative, self driven and highly motivated Mosotho to occupy the position of Chief Operations Officer. This position is based in Maseru.

JOB PURPOSE

Responsible for the operations of FNB Lesotho and ensuring that all operations of the Bank are in total conformance to the Bank’s quality systems in accordance with customers’ and the institution’s requirements.


Key Responsibilities;

Reporting to the Chief Executive Officer, the incumbent shall be responsible for the following;

• Establish procedures for maintaining high standards of banking operations, effectiveness, reliability and safety.
• Determine and enforce productivity, quality and safety requirements in accordance with the Bank’s needs based on the current regulations.
• Promote companywide quality improvement efforts
• Evaluate and develop improved techniques for the management of operations, quality, effectiveness and safety.
• Implementation and maintenance of the Bank’s operations procedures, reporting on the performance and initiating improvements for operations.
• Act as liason with external parties on matters relating to operations
• Achieve optimal balance between customer needs, policy, growth, profitability, risk, resources, liquidity, and capital adequacy while improving cost effectiveness of the bank.
• Attend all Board and Audit Committee meetings. The incumbent is also as elected member of the Bank’s Executive Committee.
• To ensure appropriate and satisfactory systems are in place for monitoring business
• performance

• To put in place an effective system of controls throughout the business
• To ensure that operating objectives and standards of performance are not only understood, but owned by management and employees
• To ensure that the business complies with all applicable legal and regulatory requirements and, where appropriate, best practice
• To ensure that appropriate standards of conduct are established and complied with

Qualifications and Knowledge Experience;

• Commercial/ Banking related Degree
• Extensive general banking, credit and senior management experience.
• MBA would be an added advantage

Competencies and Skills;

• Sound knowledge of FNB’s operations and its products
• Strong credit assessments and risk management skills
• Ability to lead and manage multiple disciplines
• Ability to build relationships with multiple key stakeholders
• Business acumen
• Strategic thinking and strategy development
• Coaching and mentorship
• Communication and good conflict management skills
• Self starter and change catalyst
• Innovative
• Staff development and leadership
• Knowledge of relevant legislation
• Decision-making ability
• Analytical thinking

The Closing date for applications is 26th September 2014

Application letters accompanied by a detailed curriculum vitae and names and contact details of three referees must be sent to:

The Head of Human Resources
First National Bank Lesotho – Limited
Corner Kingsway and Parliament Road
Maseru
100

OR

Email: pqato@fnb.co.za

DISCLAIMER: ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED.