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House Keeping Supervisor

ESS Support Services Worldwide

Job Title: House Keeping Supervisor
Company: ESS- A division of Compass Group
Location: ESS, Liqhobong Diamonds
Remuneration: TBN

Requirement Overview:
The successful candidate will be required to work shifts Monday to Sunday as it is 7 days operations.

Purpose of the Role:
Directs cleaners working in assigned area and completes inspections of designated areas.

Duties and responsibilities:
•Taking active role in creating a safe and healthy working environment.
•Responsible for holding safety meetings / tool box talks every morning before commencing with daily duties and responsibilities.
•Inspects all guest rooms for cleanliness, supplies, maintenance problems, and guest-room temperature.
•Maintains recommended par levels of inventories including consumables.
•Attends meetings and training courses as required.
•Reports all the problems that are related to housekeeping equipment and laundry machines to management.
•Identifies and reports all the maintenance that must be done in customers/guest rooms to our client.
•Assigns staff leave and draws up rosters during shift changes.
•Receives all incoming and outgoing laundries.
•Checks that the clients’ /customers’ clothes have been washed properly and returned in order.
•Attends to all complaints that are related to laundries, guest and customer rooms and offices.
•Checks that all the residential blocks and offices have been cleaned according to the required standard.
•Conducts cleaners’ performance appraisals in a timely manner.
•Investigates and reports inappropriate behaviour by staff, guests or suspicious persons.
•Trains new employees and provides continued training for current employees.
•Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
•Evaluates productivity and quality of work of each employee and determines additional training needs.
•Performs other duties as required by the housekeeping management.

Minimum Skills requirement
•COSC/GCE
•Good command of English and Sesotho Language.
•5 years experience as cleaner in mining / catering environment.
OR
•Diploma in Hospitality/ Equivalent plus 2 years experience as a housekeeping supervisor.

Interested applicant may apply via email: tebohokoali@rocketmail.com or Hand deliver your CV and application letter to: ESS- Human Resource Office Letseng Diamonds, Mokhotlong.The closing date for the above application is: 20 June 2014N.B Only short-listed candidates will be contacted for interviews.

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