Provides pre-sales technical support to field sales teams during the sales process. Accountable for the technical validity and interoperability of solution and the direct relationship with the customers’ strategic business plans.
Responsibilities:
- This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.
- Assists the sales staff in assessing potential application of company products and services to meet customer needs.
- Prepares detailed product specifications for the purpose of selling high end product and solutions.
- Conducts customer needs analysis.
- Provides project scoping.
- Coordinates internal specialists and inter-department activities.
- Assists sellers in creating demand for product.
- Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.
- Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
- Identifies appropriate products and services to meet the full range of customer needs.
- Identifies cost effective and practical alternatives for the customer by bundling products/service “solutions” to maximize Dell’s opportunity while meeting customer’s needs.
- Point of contact for escalated issues.
- Skillfully negotiates with others to achieve desired results and meet customer needs.
Required Skills:
- Undergraduate degree and 8+years relevant experience or Graduate degree and 6+ years relevant experience.
- Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding.
- Leverages appropriate internal people and teams to support the selling and customer care processes in the enterprise/client space.
- Articulates how Dell client products and services integrate with enterprise products and services.
- Stays abreast of current industry trends and how Dell’s customers are being impacted, and what that means for Dell.
Desired Skills:
- Ability to use Excel, Word and PowerPoint
- Must be well organized, detail-oriented
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
- See more at: http://jobs.dell.com/za/johannesburg/engineering/jobid5514452-sales-engineer-jobs#sthash.1SOKkX0a.dpuf
Responsibilities:
- This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.
- Assists the sales staff in assessing potential application of company products and services to meet customer needs.
- Prepares detailed product specifications for the purpose of selling high end product and solutions.
- Conducts customer needs analysis.
- Provides project scoping.
- Coordinates internal specialists and inter-department activities.
- Assists sellers in creating demand for product.
- Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.
- Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
- Identifies appropriate products and services to meet the full range of customer needs.
- Identifies cost effective and practical alternatives for the customer by bundling products/service “solutions” to maximize Dell’s opportunity while meeting customer’s needs.
- Point of contact for escalated issues.
- Skillfully negotiates with others to achieve desired results and meet customer needs.
- Undergraduate degree and 8+years relevant experience or Graduate degree and 6+ years relevant experience.
- Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding.
- Leverages appropriate internal people and teams to support the selling and customer care processes in the enterprise/client space.
- Articulates how Dell client products and services integrate with enterprise products and services.
- Stays abreast of current industry trends and how Dell’s customers are being impacted, and what that means for Dell.
Desired Skills:
- Ability to use Excel, Word and PowerPoint
- Must be well organized, detail-oriented
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
- See more at: http://jobs.dell.com/za/johannesburg/engineering/jobid5514452-sales-engineer-jobs#sthash.1SOKkX0a.dpuf
